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Tuesday, January 29, 2019

Lack of Proper Management Practices in the Roaring Dragon Hotel

Roaring Dragon Hotel, a state owned enterprise, was adept of the reputed 3 star hotels in China. This case study is about the involution aroused by taking over of a former C Lack of proper management practices brought down the vibrant history and news report of Roaring Dragon hotel, which was a premium hotel in south-west China. Hotel world-wide was given the responsibility to transform the Chinese hotel to a modern food market oriented organization, to improve its potential. Problem Though the problem areas of the Organizational subtlety are identified, management failed to manage the Cultural Differences of Expatriate Managers and Employees.The employees faced austere conflicts in adapting the transposes made by the new management consequently they doomed their significance, motivation and developed a feeling of insecurity over the top side management decisions. Opportunities The change in Management has brought an excellent opportunity to change the deeply entrenched non- productive work behavior and modernize the Hotel to international science by proper training, motivation and trust which also generate wampum and deliver the quality of service.Recommendations. Inculcating a manager who is thrown out with the Chinese Culture and including the locals in the Management, taking the Employees into confidence by salary hikes, identifying their potent work, and also make sure the change is properly communicated to the Employees through properly cha Conclusion Strategy was good initiative but they failed to capitalize it by not taking into account Locals Culture and improper communication between Expatriate Managers and Employees. HI would have improved the communication between the managers and employees by paying more attention to rted following the Guanxi management rather than HI management.

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